Friday, May 18, 2012

The Week That Was: blackgirlgrown on Twitter

June 26, 2011 by  
Filed under technology

  • Dear @united, you've got some nerve having an automated attendant call to inform me that my flight was cancelled. #
  • My @united options according to automated call? Get online and figure it out. Or call the number we're not providing you. #
  • That's equivalent to "good luck with that." Couldn't I at least get a "press 1" for an agent @united? #
  • All so I can fly in a middle seat on an overpriced flight in the first place……complete #fail by @united. #
  • Customer service could have made this a less bad experience. Oh, finally found the phone number after clicking through 4-5 pages on website #
  • And of course I'm holding. #
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